metalplex customer service

eligible for a full refund or store credit. Love this art in my husbands Real Estate office. Mt Hood in Oregon is sentimental to my bf and I wanted to get him a piece of art of that mountain and I couldn't find anything that I liked anywhere. a thing from you. Without checking into why it hadn't left MetalPlex facility. 2023 Trustpilot A/S. FREE SHIPPING IN KUALA TERENGGANU +6012-9982552. Who Is MetalPlex? White. Loved the clean lines it has. We ordered one for our home and ordered this second one for our new cabin in Tahoe !! The colors are so much more vibrant and beautiful in person. (44) $58.00 ( $117.00 ) + Free Shipping. MetalPlex will not refund personalized customized products misspelled by the buyer. There was a delay in shipping but it arrived eventually and is worth the wait. Souvikc555@metalplex.in I ordered on 9/25 from the company a mountain range of ********. BBB Business Profiles generally cover a three-year reporting period. How many stars would you give metal-plex.com? We're happy to answer any questions you have or provide you with an estimate. Thank you! Incredible. My experience has been exactly the same: Delays, and ZERO communication. Fade-resistant and rust-free, this piece is ready to go for both indoor and outdoor use and will stand up to rain, sunshine, and other elements. . It also. Simply Breath-taking!! 2 weeks go by, no communication, no tracking number. . It was totally protected by the packaging. (Glacier National Park, model). Awesome product. It looks great on my wall. The pins hide themselves well. Light weight, and had to use wall adhesives as described to hang since we got the smaller version. They have not responded to my emails since or returned any of my voicemails. When I first saw the MetalPlex art, I was very intrigued and thought, "What a Unique Gift". Lightweight, shipped in time for the holiday, size as expected, Mom was delighted! I left a message and took pictures to show them what occurred. Love this! Customer service was fantastic!!!!! Out of Stock. It appears to be similar to metalmaybe foam sandwiched by thin slices of metal.? Well, add one more victim to Metalplex's deceiving advertising! Then bubble wrap and put in a box. Here is why you should get it now: Awesome, right? MetalPlex is an Austin, Texas-based manufacturer of wall decor. Wonderful customer service. We love how this came out for us. Love it. This was exactly what I needed in my room to hang over my bed. 3 Piece Geometric Mountains Wall Dcor Set. There are no refunds for customized products where the buyer misspelled the personalization. Perfect center piece for our fireplace. Clear All +2 Colors | 3 Sizes Available in 3 Colors and 3 Sizes. Our original piece from the company was broken in transit, and Matt generously made us a new one and sent it free of cost. Nice and light. It is currently up with a white hook that looks like a nose ring. This A Reminder That Your Store Credit Of $15.28 Will At Midnight, Free Express Shipping On All Orders In USA, Sign up at MetalPlex to get 20% Off Your First Order, Range In Value From $100 All To Way final reduction $225, Entire Website Is Currently 30% Off At Checkout To Save, Use Promo Code To Enjoy 30% Off site-wide Orders, Use Code For 25% Off your purchases + Free Shipping, Name Monogram Address Sign - Metal Wall Art at $58.00, Gold In Your Story - Metal Wall Art just start at $111, Yosemite Mountain Range View - Metal Wall Art starting at $180.00, Redwood Mountain Range View - Metal Wall Art just start at $180, FOUR ELEMENTS - METAL WALL ART starting at $78.00, Get Naked - Metal Wall Art just low to $59, Personalized Backyard BBQ Sign - Metal Wall Art just starting at $45, Jumping Trout - Metal Wall Art just low to $65, Mountain Range - Metal Wall Art low to $94.00, In Order To Free Up Space, Running A Mystery Box Sale, Yosemite Mountains - Metal Wall Art at just $135, Personalized Patio Sign - Metal Wall Art at $45, Trout Fish Design - Metal Wall Art at just $70, Arches National Park, Utah - Metal Print start at just $60, Lake Bear - Metal Wall Art just starting at $65, Purchase A Mystery Box start at just $50 And Then, Additional reduction 50% off Valentine's Day, Save further reduction 50% on Limited Edition Metal Wall Art at MetalPlex, Four ElementsMetal Wall Art just start at $78.00 at MetalPlex, Four Elements AlternativeMetal Wall Art for only $78.00 at MetalPlex, Space Mountain Range - Metal Wall Art For $135.00, Family Name Sign - Metal Wall Art For $54, Apply The Code For 35% Off Your Entire Orders, Access Wireless Prepaid Cards start from $10, Sign up at NOUI NOUI and get 10% off at first order, Sign up at Mints Market for up to 15% off. Going to put this on my outside deck area. I just moved into this duplex and the delivery company's were having trouble tell which side was mine. Buy METALPLEX Mountain Range Reflection - Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Wall Decoration Piece - Hanging Wall Art for Living Room, Bedroom (White, 40in x 11in): Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases Overall very satisfied with my order. It looks beautiful above my coat rack. However, be prepared to WAIT a very long time. Putting this on our patio. I ordered on 9/25 from the company a mountain range of ********. I replied to them that was incorrect as we had communicated via email a month before. Exactly what we needed and wanted. Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. Put it between cardboard pieces and tape it well so it can't come out. There was an initial shipping delay, but an email garnered a very quick response and a more than reasonable explanation, and customer service made sure the item was then shipped immediately and also offered a significant discount on a future item. I have pics of all the aluminum I removed, but I'm not sure if this review will let me upload them. They poorly cut the material (not all metal but a sandwich of aluminum and plastic) and left all the flash/shavings attached. I have not opened as a gift for nephew fam and new house..will send when up Truly, amazing customer service and beautiful craftsmanship.Suzanne Thomas. Verification can help ensure real people write reviews about real companies. Search for answers on our support pages and within our knowledge base. My husband and I are having a cabin built and have had numerous pieces made by them. Exactly as pictured! This is a scam company. Easy to hang - we used Command Strips. by . Came timely and as advertised. We didnt want to drill so we removed included screws and used construction adhesive to mount on concrete wall. They replaced and shipped the item at no additional cost. I love it! The Coupon of MetalPlex can save you money when buying Cellphones. Join MetalPlex and be a member here, and you can surely receive good Discount Code for your first purchase. I love the mix up of photos from the park. Read customer reviews and common Questions and Answers for Metalplex Part #: HAS1000 on this page. Black. All of our designs are handmade and customized in Austin, Texas. The Scam Detector algorithm gave the rank relying on 50+ relevant factors. Buy METALPLEX Yosemite Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Aluminum Wall Decoration - Hanging Wall Art for Living Room, Bedroom, Outdoor & Indoor - Medium 30"x14": Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases If we bought this at a craft fair for $10 it would be ok but for $50 no way. Product was damaged in shipment #26919. This organization is not BBB accredited. The mountain scenery fits in our laundry room perfectly!! Just Perfect! This arrived quicker than expected and it was so well-done! Customer service is also great. However, the moon tips arrived with metal spurs that I had to remove but it was easy. The quality is great and it looks perfect in our house. What can be done ?? Quality of wall art is suburb. I will say that Im totally pleased with it. Definitely recommend. Amazing customer service. Very cool and Four Elements Alternative - Metal Wall Art. 1. Were happy to answer any questions you have or provide you with an estimate. As soon as my husband puts it up I will send a picture. Took 6 phone calls before we could get in touch with someone who would even stay on the line with us. It has not yet been shipped per the tracking information. It was such an awesome surprise. Would make a great wedding gift!! Color Black. Love the product and it is exactly what is promised on the companies website page. It looks just as expected, came on time with everything in good order. Mountains Metal Wall Art is a truly stunning piece that looks fantastic in any room! I can't get a hold of anyone and I'm very disappointed with the fact I spent $173 on something that's broken. JC. Highly recommend this seller!!! this is my second order from this place. Here are 8 tips for writing great reviews. I just want to say thank you so much! The art came with pins for hanging, but I discovered they wouldn't penetrate the wall without bending. BBB Business Profiles are subject to change at any time. - Black / 12 If you are looking for a different size or color please don't hesitate to contact us. Awesome work. -****. Came out gorgeous. Took a few days to ship out but worth the weight. Crafted from 100% recycled premium aluminum composite panels that are 3mm thick. I received an email response that they didn't send me a tracking number earlier as they didn't have my email address. Told us they would have the missing item shipped out asap. Just beautiful!!!!! See if the website is legit with our validator: Here are the best ways to spot a scam this year. Call, chat, or visit a nearby store to talk to our customer support team for your wireless & home services and devices. Truly, amazing customer service and beautiful craftsmanship. ASK A QUESTION. We also ensure all reviews are published without moderation. I love the size and workmanship and it just seemed kind of fun to have it walk above the cabinets! Seller goes above and beyond - shipped super quick, packaged with care, even had a little surprise that made my day - not to mention the wall elements look phenomenal! Buttons are at the top of the page. A powerful processor is what will keep your phone running at high speed. Quality work. I wish I would have looked at reviews beforehand. Spend a few minutes and remove all the burrs/sharp edges from the piece before sending it to the customer. We also ensure all reviews are published without moderation. It was packaged well, but still got slightly bent at one end during the shipment. AVOID THIS COMPANY ! It's only $6.49/month but it's worth every penny. Find out how we combat fake reviews. Moving into a new place and wanted this mountain range for over my loves seat. Right now it sits above my bed, in our RV. So far they have not replaced it either. A beautiful touch to any homes interior decor. We did order a surprise box and it looked like a truck ran over it during the shipping process. It automatically blocks 100x more harmful websites than competitors and 10x more malicious downloads than any other security tool. The Scam Detector VLDTR is not a vanity tool. You can choose our standard version or we also have a drop down menu above that allows you to add optional LED lighting. A+ customer service! Received thin crap that looks like plastic, and one of the items I ordered came in the wrong color. It came with pins to hold the items up on the wall. All your personal information is stored online against your will. I have checked my tracking number with *** several time over the last week and their reply still read the same "We'll provide an updated delivery date when we receive your METALPLEX package." Start Chat Now. Zion Mountain Range View - Metal Wall Art. Name Monogram Address Sign - Metal Wall Art. The sign is so cute and is very high quality! Perfect for my entertainment space. Highly recommend!! We absolutely love it. Workmanship is great, as other reviews have noted. -Submitted various custom product designs and listings using Carbide Create to produce unique wall . We also have the salmon. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Well, add one more victim to Metalplex's deceiving advertising! Customer service was awesome and took care of the order until we were happy. Because of the location they chose to hang it and the amount of traffic walking beneath it they chose to use 2 screws to secure it. If you're not 100% happy, send it back and we'll issue a full refund. AVOID THIS COMPANY ! All of our pieces are handcrafted in Austin, Texas. Metalplex was absolutely AMAZING. They provide smart cards and software design and production. This rating means the business is Standard. Got this for the break room at our office and canntot wait to put it up! Shipping label was created on 10/10, but apparently they had to move from ** to ** so they didn't end up . Discounted shipping rates will generate automatically at checkout for international buyers. After not receiving the product or a tracking number I contacted the company via email asking for an update. It took about a month to get to us, but that was during the crazy-slow shipping that we all experienced in March 2020. We absolutely love our metal-plex bulldog head! These guys are hacks. When my package did arrive at my doorstep, I was so happy with the craftsmanship and was even surprised by a bonus name plate inside! Thanks. Next-day and Express delivery options also available. excellent craftsmanship. We love how it turned out. The MetalPlex Discount Code is extremely important, and you can find it on our website. The buyer is responsible for return shipping fees and a full refund will be issued. I emailed them and they made the correction and it came out exactly as I wanted it! We offer free shipping to the U.S.A.. It took us such a long time to decide what to put above our TV & these were perfect. I am updating my bathroom and believe me, I will be back to order a few more things from you. They look great and were easy to install. Item shipped on time and arrived in good condition. Get the most recent 2 Metalplex promo codes, discounts, and coupons. Furthermore, it is important that the battery life is long. Cant rate this shop enough stars. Good size. We painted in a snowy scene because our mounting wall was not white. Had custom personal choices and they made it work perfect!!! I wish I had read this before I placed my order. This item is beautiful. Same as everyone. I am over the moon with the style, material and design of this sign! Get free shipping and 60-day returns by the ways of becoming a member. Not a lot of space but I am in love with my Mountain Bear. My husband and I love it! Instead of making the address I ordered they sent my home address instead. When it arrived, it was broke. Easy to hang. It is a quality piece - lightweight, easy to hang and the dark gray matches our furniture perfectly. The whole process of purchasing and delivery was great! Looks great and was easy to mount on the wall. Highly recommend this company! I will say that Im totally pleased with it. I can only assume this site and their products are a total scam. Color Size Overall Width Overall Height Trending Subject Product Styles Metal Price Per Item Shape Orientation Customer Rating Number of Pieces Features Special Offers Metalplex Wood Tone Commercial Use . MetalPlex will reply you with a draft design for your approval and price estimation and details of how to complete the custom order purchase once the company receives the details of your custom order request. Trying to return is a nightmare.they take days to get back to you & try to negotiate a 70% refund. Matt was great with getting my questions answered. We try to accommodate all requests and enjoy creating custom orders. Stay away from these people. Find the registry entry at metal-plex.com and then join them to be a member. Perfct for out outdoor gear company! All of our pieces are handcrafted in Austin, Texas. Metalplex made a custom item for me which turned out absolutely amazing! Visit website Will be great once I get my living room all organized. ', I was shopping for house numbers for weeks when I stumbled across these. We use dedicated people and clever technology to safeguard our platform. Still waiting ******************************************************************* business. Well worth the wait! We have a custom order option for that! You can get the removal service HERE. 14 days later the tracking label has been printed not shipped. Thanks again! Its georgous!!! Great company to do business with. Anyone can write a Trustpilot review. Do not purchase from here. For inquiries, telephone and email are used. Contact Email metalplex@metalplex.it. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. on WhatsApp. Your email address will not be published. It's so thin that any minuscule pressure can cause a dis-figuration of the surface of the art piece. Love having the symbols of the 4 elements in my new master bath; very serene, meditative and nature invoking. Easy to hang - we used Command Strips. I fell for it hook, line and sinker! I was worried because it took awhile to come and I had read some bad reviews. International Association of Better Business Bureaus. I've had it a couple weeks, but waited to get Christmas stuff off the wall. I would definitely purchase from him again and am so happy with the quality of this piece! If I need another metal sign I would definitely come back! Claim your profile to access Trustpilots free business tools and connect with customers. Need to figure out how to attach to wall to secure it. We do send orders to PO Boxes via USPS shipping services. Love the LED variety of colors from cool to warm to fit any mood. We includeindustrial strength 3M double sided tape which works great to seamlessly mount onto any wall surface. One of the items arrived after about a month & the product looks ok on the wall (don't look too close). When you contact them they say it should go out "this week" but doesn't. For more information on Metalplex coupons, you may also get in touch with Customer Service via the Metalplex website. It was bent. Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make.We know you're going to love your purchase but if you're not completely thrilled for any reason (or even no reason at all), simply contact us within 30 days of receiving your order and we'll happily resolve the matter or issue. Do not purchase from here. Came with everything needed to hang. I love the look of the product, but the packaging and handling was not very good at all. As a member of MetalPlex, you can enjoy even greater discounts. This was purchased as a housewarming gift, so sent directly to recipient. I have a fascination with moose and have yet to see one in person. Great quality! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The first one came damaged in the mail and I contacted customer service and in no time I received a new one! Best regards, - The MetalPlex Team Next day on Feb. 17th - I received an E-mail stating that the label was created for shipment. Developer Tools Creator Studio. Our Scam Detector VLDTR tool's great thing is that the rankings can't be rigged since they are not based exclusively on reviews that people write on specialty websites. They havent shipped the missing item yet. MetalPlex is recruiting more members to join them. On the second piece - no issues and were happy we gave them a second chance. I contacted them to cancel the order and I contacted my credit card company to dispute the charge. I was offered a refund, did not receive that. We have a new review. It came very nicely wrapped, no bent tips. Ltd. is engaged in offering a broad array of Pipes and Metals. On the first piece that we received - there were issues, and though it took several tries before we received one not damaged. The foam is not visible, but maybe the metal would have been too heavy. I love my item I purchased, I have purchased things before that Ive seen on social media and was not pleased but I must say that I am very satisfied with my purchase. Well worth the wait! Thank you for your understanding. following rank: Well explain below why metal-plex.com received this verdict, but first, lets make sure you are looking at the right business (many people often mistype the query). Wish I had read the reviews before I ordered. Ill never buy from them again! If we look - for example - at a winery page, we don't rate the wines tastiness, but how the company sells it online (delivery, shipping, etc.). Items arrived as described. I ordered this product and Dec 13 a shipping label was created but not shipped. You can message Metalplex directly on their social channels. Item will need bending back to get flat. . Thanks for the great product. I made a mistake in the size I wanted in the order and realized it a couple of days later. very cute and easy to hang- I wish I would have order it bigger but thats my fault.packaged well -fast deliverythanks, Love it! FULL RANGE OF ELECTRICAL & MOBILE PRODUCTS. I will add a photo as soon as she is able to send. The benefits of this material is that it's lightweight making it easy to hang and it's 100% recycled. Already recommended to company to several friends. I've requested a full refund and if they want the broken pieces sent back they will need to send me a paid envelope and box. Gave it to myself for my birthday - just the kind of piece Ive been looking for to mountain above our TV. packing it came in was very secure too for a big piece. We are here to help. Looks great, only problem is that I ordered Zion Mt range and received the Redwoods.

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